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Accessibility statement

This statement was drafted on 30/01/2026 for the mobile app of Edenred Sweden. It is valid from the date of publication, must be updated after 3 years, following major modifications of the application, or 18 months after a new version of the reference framework.

EDENRED’S COMMITMENT

Edenred Sweden is committed to making its websites, mobile applications, intranet, extranet, and software accessible in accordance with the Directive (EU) 2019/882 and the Act (2023:254) on the accessibility of certain products and services [lagen (2023:254) om vissa produkters och tjänsters tillgänglighet].

We value inclusion and diversity, and we ensure that the website of Edenred Sweden is accessible to everyone, including people with disabilities.

We are firmly committed to a web for all. With a long-term and responsible vision, we aim to fully meet regulatory requirements, particularly the European standard EN 301 549.

COMPLIANCE STATUS

The mobile application of Edenred Sweden is partially compliant with the European standard EN 301 549.

Non-accessible Content:

  • Recurring contrast issues occur across multiple pages, affecting both text and backgrounds behind text, resulting in insufficient readability.
  • In several areas of the app, text and layout do not scale correctly when users increase font size or when text weight changes, for example when text becomes bold, causing the layout to fail to adapt.
  • Recurring clipped text issues occur when font size is increased, as components and containers do not grow in line with the content.
  • In multiple places, hit areas (tap and click targets) are too small, including the secondary button and “Change login method,” reducing accuracy and usability.
  • In some sections, text size is too small and should be increased to improve readability.
  • Throughout the app, element descriptions are missing for multiple UI elements, including icons, input fields without labels, and images.

Technologies:

  • iOS: Swift/SwiftUI/UIKit
  • Android: Kotlin/Compose

Test environment:

  • Regarding tests for accessibility tests are done in real devices, where devices with bigger or smaller screens are used to cover different accessibility experiences
  • Our test environment is very similar to our Production environment to guarantee that the conditions, behaviour, and user experience is very close when not the same as Production

Accessibility evaluation tools:

  • iOS: Accessibility Inspector
  • Android: Accessibility evaluation tools – Accessibility Scanner

Establishment of this Accessibility Statement

This statement was established on 30/01/2026.

FEEDBACK AND CONTACT

If you are unable to access a content or service, you can contact Edenred accessibility team designoperations@edenred.com to be directed to an accessible alternative or obtain the content in another form.

RECOURSE PROCEDURES

If you notice an accessibility issue preventing access to content or a feature of the website, and after reporting it to us you do not receive a satisfactory response, you are entitled to submit a complaint or a referral request to the Defender of Rights.

You have several options:

Write a message to the PST on their website
Send an email to the PTS : tillganglighetslagen@pts.se
Call PTS (växel): 08-678 55 00